Google Voice Introduces Call Delegation for Enterprise Users
Google Voice Adds Call Delegation for Enterprise
Key Features:
- Enterprise Call Delegation: Admins can assign delegates to handle calls on behalf of executives and busy professionals.
- Delegated Actions: Delegates can answer and place calls, transfer calls selectively, listen to voicemail messages, and view voicemail transcripts.
- Future Updates: Delegates will gain access to call and voicemail history and the ability to manage inboxes.
- Target Audience: This feature is designed for Workspace customers with Google Voice Standard or Premier subscriptions.
- Rollout: The update is being rolled out over the coming weeks.