Chromecast (2nd Gen) and Audio Suffer ‘Untrusted’ Casting Outage; Google Investigates

Chromecast (2nd Gen) and Audio Devices Suffer 'Untrusted' Outage

Over the past few hours, owners of the Chromecast (2nd generation) and Chromecast Audio have been unable to cast any audio or video content. The issue is characterized by an 'Untrusted device: [name] couldn’t be verified. This could be caused by outdated device firmware' message in apps like YouTube when users attempt to select these devices as Cast targets.

Key Points:

• Symptoms: Users cannot cast and encounter the 'Untrusted device' error.
• Devices Affected: Chromecast (2nd gen) and Chromecast Audio.
• Impact: No end-user workarounds, including reboots or factory resets, resolve the issue.
• Other Features: The screensaver functionality, such as Google Photos, art, photography, time, and weather, continues to work.
• Affected Models: Only the 2nd generation Chromecast and Audio; newer models like the 3rd gen and Ultra are unaffected.

**Google's Response:)

• Acknowledgment: Google is aware of the issue and is working on a fix.
• Advice: Users are advised not to factory reset their devices, as this may cause additional issues during re-setup.
• Apology: Google has apologized for the inconvenience and will provide updates as they become available.

**Context:)

• Device Age: The affected models are among Google's oldest Chromecast devices, announced in September 2015.
• Firmware: Both devices run firmware version 1.56.x.
• Speculation: Users speculate that this could be a bug rather than an intentional deprecation, given that no end-of-life announcements have been made for these models.