Google Phasing Out First-Gen Nest Aware in select regions this May
Google is discontinuing support for the first generation Nest Aware service in some regions, urging users to upgrade to newer plans before May 1, 2025.
By Blip Tech
1 min read
Google Ending Support for 1st Gen Nest Aware in Some Regions
- Effective Date: May 1, 2025
- Regions Affected: UK (other regions not specified)
- Current Status: The first generation of Nest Aware is no longer offered to new customers since July 2023, but existing users were allowed to continue using it.
- Change Overview: Google will “no longer support the Nest Aware 1st generation service” in some regions. The reason for ending support is not provided.
Subscription Options:
- Nest Aware (Current): $8/month or $80/year for 30 days of event video history, intelligent alerts, and more.
- Nest Aware Plus: $15/month or $150/year for 60 days of event video history, 10 days of 24/7 history, intelligent alerts, and e911 in the US.
Action Items:
- Automatic Cancellation: Subscribers’ 1st gen Nest Aware will be automatically cancelled on May 1, 2025, with a prorated refund for any remaining time.
- Manual Cancellation: Users can cancel their subscription before May 1, 2025.
- Download Content: Customers should download unsaved video clips in the Nest app as they will lose access to footage once the service is cancelled.
Next Steps:
- Google will send a second reminder email in early April with additional information and next steps.
