Google Voice Introduces Call Delegation for Enterprise Users

Google Voice Adds Call Delegation for Enterprise

Key Features:

• Enterprise Call Delegation: Admins can assign delegates to handle calls on behalf of executives and busy professionals.
• Delegated Actions: Delegates can answer and place calls, transfer calls selectively, listen to voicemail messages, and view voicemail transcripts.
• Future Updates: Delegates will gain access to call and voicemail history and the ability to manage inboxes.
• Target Audience: This feature is designed for Workspace customers with Google Voice Standard or Premier subscriptions.
• Rollout: The update is being rolled out over the coming weeks.