Apple

Navigating the Updated Mail App in iOS 18.2: The Pros and Cons of Categorization

With iOS 18.2, Apple introduced an all new Mail app with features like mail categorization and priority notifications, but some users are finding the categorization feature to be less accurate and prefer turning it off.

With iOS 18.2, Apple introduced a new Mail app featuring mail categorization, a fresh design, contact photos/business logos for conversations, and a system for grouping emails. However, the author found that many emails were incorrectly categorized, leading them to disable this feature and opt for an 'All Mail' experience while still keeping the design elements from the updated app. They also prefer using Priority Notifications in the Mail app, which highlights important emails without less-than-ideal categorization. This feature requires an Apple Intelligence capable device.

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