Simplify Mac Onboarding with Addigy Assist: A Game-Changer for IT and MSPs

Addigy Assist Streamlines Mac Onboarding for IT and MSPs

Release Date: March 6, 2025

Addigy, a leading Apple device management vendor, has launched Addigy Assist, a new tool designed to simplify the deployment of Macs for IT teams and Managed Service Providers (MSPs). The company emphasizes an Apple-native user interface, automated workflows, and real-time updates as key features that enhance the onboarding process.

Challenges Addressed

Traditionally, Mac deployments often involve manual steps, troubleshooting, and a lack of visibility for end users. These issues can lead to frustration and increased support tickets. Addigy Assist aims to overcome these challenges by providing a seamless and efficient setup experience.

Key Benefits

• Simplified Setup: Tim Pearson, Partner at CreativeTech, highlights that the setup process with Addigy Assist is quick and straightforward, taking less than 10 minutes. This results in fewer IT tickets and a better first impression for new hires.
• User-Friendly Interface: The tool’s Apple-native UI ensures a familiar experience for users, aligning closely with macOS.
• Real-Time Updates: End-users receive real-time updates throughout the setup process, reducing confusion and improving user satisfaction.
• Automated Workflows: Repetitive tasks are automated, speeding up device rollout and reducing manual intervention.
• Customization: Addigy Assist supports custom branding and can be tailored to meet specific customer needs or regulatory requirements.

Key Features

• Apple-native UI: Designed to feel like it was built by Apple.
• Multi-tenant Scalability: Suitable for managing deployments across multiple clients or locations.
• Real-time Progress Updates: Keeps end-users informed during the setup process.
• Automated Workflows: Reduces manual steps and speeds up device deployment.
• Smart Prompts: Addresses common issues such as low battery or network connectivity problems.
• Custom Branding: Allows organizations to personalize the onboarding experience.

Availability

Addigy Assist is now available for IT teams and MSPs looking to streamline their Mac deployment processes. The tool aims to make Apple device management simple and familiar, aligning with Addigy’s mission to create intuitive solutions for everyone.