Sonos Struggles to Regain Trust Following Disastrous App Launch
Sonos CEO makes seven promises after disastrous app launch, but customers remain unimpressed.
Sonos CEO Patrick Spence has made seven promises about how the company will operate going forward, following a disastrous launch of a new version of its app earlier this year. The promises include increasing the stringency of pre-launch testing and extending warranties on home speakers. However, customers seem unimpressed by the pledges.
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